Question 1

What time is check-in and check-out?

Accepted Answer

Check-in and check-out times are set by the host. You can find them on the 'Guide Page' by clicking Guide. Early check-in or late check-out may be available upon request to the host.

Question 2

How to become a host?

Accepted Answer

Download the Rideez app, create an account and click switch to host from the menu screen, which will prompt you to create your first listing and verify your identity. Yes! it's that easy to get started.

Question 3

How long does the refund process take?

Accepted Answer

Once approved, refunds will take 5-10 days to appear on a customer's statement.

Question 4

Does Rideez do partnership?

Accepted Answer

Yes, Rideez have a Founding Host Partner Program available to only 50 accepted host. The perks and benefits are zero commission for 6 month and priority placement in our eco-system. Rideez have the right to renew or terminate any host if requirements are not met.

FAQs

General Questions

FAQs

General Questions

What time is check-in and check-out?

What if there's an issue with the house amenities?

What if my host is late for vehicle drop off?

What happens if the vehicle gets damaged?

Do I need to refuel before returning?

Are cancellations after end date refundable?

Does Rideez do partnership?