Privacy Policy

Last updated 2025

1. Introduction

Welcome to Rideez, a platform provided by Azarr Apps LLC ("we," "our," or "us").

This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the Rideez platform.

2. Information We Collect

We collect the following information when you use our app:

  • Personal Information: Name, email address, phone number, profile picture, and country.
  • Verification Data: Government-issued ID (e.g., driver's license) and a selfie for identity verification.
  • Location Data: GPS-based location data when searching for houses or vehicles.
  • Payment Data: Billing address and payment details when using Stripe, PayPal, or Google Pay.
  • Usage Data: Information about how you use the app, including viewed listings, searches, and interactions.

3. How We Use Your Information

We use your information for the following purposes:

  • To provide and improve the Rideez platform
  • To verify accounts and ensure security
  • To process transactions, commissions, and payments
  • To display Renter details in the Rideez app (e.g., profile, reviews, promotional content)
  • To detect and prevent fraudulent activity or violations of our policies
  • To send important service updates, promotions, or support messages

4. How We Share Your Information

We may share your information in the following ways:

  • With Host: Travellers' names, usernames, countries, profile images, and order details may be visible to Host booked with.
  • With Payment Providers: Payment details are processed securely via Stripe.
  • With Law Enforcement: We may share data if required by law or for security investigations.

5. Data Retention & Deletion

  • We retain your data as long as you use the app or as required by law
  • You can request account deletion in your Account Settings section or contact customer service
  • Upon deletion, all associated listings and data will be permanently removed. Check references below

6. Security Measures

We implement security measures such as:

  • Encryption of sensitive data
  • Biometric login for enhanced security
  • Regular security audits and fraud detection

7. Your Privacy Rights

You have the right to:

  • Access, update, or correct your personal data
  • Request deletion of your account and associated data
  • Opt-out of marketing communications

8. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Continued use of the Rideez platform after updates means you accept the changes.

9. Contact Us

If you have any questions, please contact us via in-app chat support or email us.